David was a healthcare worker falsely accused of wrongdoing. The process of investigation and adjudication was lengthy and incredibly stressful. Although innocent, David’s mental health and confidence was severely affected. He was cleared of any wrongdoing, but the sense of isolation and injustice never left him. He later resigned, an unhappy and resentful man.
David’s story is by no means an isolated tale. People across many professions such as; healthcare, education, security and many more are vulnerable to professional errors or allegations, some of them malicious. Internal inquiries are not always well conducted which may have legal implications, and tribunals are often set against a background of one person’s word against another’s. It is therefore possible that the effect on those accused may be underestimated and the support offered can be inadequate.
Who acts as an advocate for those accused or under investigation? Legal advice will often state that ‘it will come down to the evidence presented on the day and who the court believes’. For this reason it is essential for organisations to know how best to capture, record and safeguard employee evidence. This makes the job of safeguarding employees and organisational reputation easier.
The Safeguarding Employees After Incidents – SEAI – course, develops professional awareness and provides you with guidance on the best ways in which you and your organisations can identify significant events, and support your affected staff.
SEAI addresses some of the issues that may make witnesses more vulnerable, particularly around perception and memory. The course explains the current best memory retrieval methods to capture credible witness accounts and protect the integrity of any investigation. SEAI also addresses mental health and welfare support, especially where trauma may have been involved. Training colleagues and peers in SEAI will have a powerful impact allowing; a structured, documented, risk managed and transparent response to significant events
SEAI provides your organisation with the structured management of stressful events following significant incidents or allegations. For instance it captures evidence, safeguards employees and helps them to deal with the emotional aspects of the event. Therefore when used appropriately SEAI will contribute to the following:-
- Reduce legal liability for the employee and organisation
- Professionalise evidential capture of witness information
- Identify the best way of securing evidence from affected staff
- Explain why memory is vulnerable after stressful events
- Highlights poor interviewing techniques and statement writing
- Signposts ethical investigation practices to support staff
- Enhances the employers Duty of Care
- Improve the safety, security and welfare of employees
- Protect the organisational reputation and brand
- Improve staff motivation and morale, in turn reducing absenteeism
- Help protect the organisation at review, enquiry or investigation
- Promote transparency in incident reporting processes
Strongmind courses are fully accredited by the Continuous Professional Development Standards Office. Delegates may use the hours of training on our courses to count against any compulsory or voluntary CPD requirement from professional bodies. This two day course will give you 14 hours to add to your portfol. CPD research confirms that for anyone hoping to get promoted, or wanting to specialise in a different area, demonstrating their learning ability and dedication to CPD can make a big difference.