Strongmind Resiliency Training are award-winning specialists in trauma management, resilience, and mental health awareness training, with decades of operational and training delivery experience.
We run face to face and virtual training as well as an excellent e-learning platform enabling learners to work at your own pace and in your own time.
What we do - about Strongmind
Strongmind delivers expert training in mental health awareness, personal resilience and trauma management.
We work to help managers understand the role they play in creating mentally healthy and positive workplaces. Our team will show your staff how to best support their peers and themselves in difficult times. We are proud that we work to help those in the toughest jobs where there are high levels of stress and exposure to traumatic stress.
Helping you to make a difference
Staff and colleagues who are struggling with their mental health are often reluctant to seek professional help. We train staff, colleagues and managers to have those difficult conversations, to encourage early help seeking.
Where people have been exposed to traumatic events, we train you to deliver structured risk assessments so that those in need of help are spotted and properly supported at an early stage. Our courses have received excellent feedback. Our tried and tested methods not only improve your knowledge and understanding around mental health, but provide structured procedures that can be used after critical events.
Over many years we have worked with a diverse range of clients from the public and private sectors. We have helped them to make a real difference to staff wellbeing. Our team continue to work with scores of NHS Trusts and hospitals, Police and law enforcement agencies, as well as organisations including construction, the media, security, and transport sectors. We are also the approved supplier of mental health, resilience, and trauma management training to the UK Government Campus.
Why Mental Health Training Matters
MBE, MStJ, MSc
Richard Dorney MBE, MStJ, MSc
Richard is the founder and a Director of Strongmind. He served 39 years in the British Army. He introduced the Trauma Risk Management System into the Army and was the non-Clinical subject matter expert for many years. Richard is one of the most experienced TRiM trainers in the UK. He worked with service personnel recovering from injury and was responsible for the development of policy in this area.
He holds an MSc in War and Psychiatry from King’s College London where he is a visiting lecturer and a certificate in psychotraumatology from the European Society for Traumatic Stress Studies. Additionally, he is trained in Applied Suicide Intervention skills and is a Mental Health First Aid instructor. Richard is an experienced welfare officer and has a strong background in training and development. He was made MBE in 2007 and was admitted to the Order of St John of Jerusalem in 2010, he was also awarded a Queens Commendation for Valuable Service for operations in Northern Ireland.
MBE, MA, BSc (Hons)
Mark Kingston MBE, MA, BSc (Hons)
Mark is a highly experienced Trauma Risk Management trainer with 39 years of service in the British Army. He is an expert in course design and holds a BSc (hons) in Forensic Psychology. Mark is a specialist in international humanitarian intervention and soft system analysis, with experience of post conflict stabilisation operations. Mark was formerly responsible for the delivery of Trauma Risk Management training across the British Army and has delivered training to the emergency services and NHS personnel.
He is an experienced Welfare Officer and commanded a Personnel Recovery Unit where he was responsible for all aspects of case management, safeguarding and personal development for a significant number of wounded, injured and sick personnel. He is a specialist in personnel recovery and resilience and is a dedicated and passionate lecturer of undergraduate and graduate level students, covering a range of subjects related to Personal Crisis Management.
Chris Collett MSc, PGCE
Chris served for 33 years in the Corps of Royal Engineers and the Educational and Training Services Branch of the British Army amassing experience in the world of training, education and coaching. Since leaving the Army he continues to design and deliver leadership and management programmes to diverse audiences based around organisational and behavioural change. He is also a Mental Health First Aid Instructor and a Trauma Risk Management Trainer. He has taught diverse audiences ranging from the construction industry to the Home Office.
Chris holds an MSc in Education, Practice and Innovation and PGCE from the University of Southampton which he uses to underpin his research and delivery when constructing courses and developmental programmes. He is also a Chartered Management Institute coach, The Five Behaviours of a Cohesive Team™ trainer and Everything DiSC ® facilitator. Chris’s focus is on raising awareness and responsibility in those he coaches and facilitates through confronting and challenging behaviours and helping people develop their own solutions.
Sue Dorney MCTHA
Sue is a British Army veteran where she served as an Experimental Assistant in Gunnery. She is the Co-founder and Director of Strongmind Resiliency training with over 30 years of experience in business administration and project management. During the first Gulf War in 1991 she was an Assistant Casualty Visiting Officer and she is very familiar with the stresses experienced by people particularly those in public services. Sue is at the heart of our business where she overseas our quality control strategy, client relationships, sales and accounts. We recognise that efficiency and good administration are vital to our clients and Sue devotes much of her time to ensuring that our continuous improvement cycle is seamlessly run, in support of clients and learners.
David Blocksidge, MSC, PGCE
David is a highly accomplished teacher, researcher and subject matter expert on memory formation during high stress events. He served for 30 years in the Metropolitan Police providing insight training and expert evaluation of witness error for criminal trials and misconduct hearings. He has presented his research to the Home Affairs Select Committee on Human Rights on two separate occasions, explaining the impact of trauma upon the potential accuracy and consistency of witness evidence.
His critical incident training presentations surrounding memory distortion and perceptual error are keenly sought across the UK and internationally. He currently trains the Special Monitoring Mission in Ukraine in addition to UK police forces. As an invited lecturer at Cranfield University and Kings College London, his insight surrounding trauma and critical memory formation helps safeguard both individuals and organisations from the aftermath of legal and media challenges.
Jase Smith BSc (Hons)
Jase is an experienced trainer with 35 years of service in the British Army, a significant amount of which was spent training for and supporting military and humanitarian operations globally. A qualified security risk manager and Chartered Management Institute Fellow Chartered Manager he holds a BA(Hons) in Leadership and Management and is currently studying a PGCE with University of Portsmouth.
Jase has been delivering Mental Health First Aid courses (Armed Forces, Adult and Youth) to a diverse range of clients for the past 8 years along with the safeguarding of children and vulnerable adults training. He has also spent several years as a welfare officer supporting wounded, injured and sick military personnel and their families in addition to working with a number of charities.
His experience as a TRiM practitioner and co-ordinator were born out of operations in Northern Ireland, Iraq, Afghanistan and whilst deployed with the United Nations. Jase is passionate about improving mental health literacy in all parts of our communities but especially amongst leaders faced with the complex challenges of supporting their workforce.
Shelley Bamford BSc (Hons)
Shelley is a highly experienced and knowledgeable practitioner and trainer, with 15 years experience within the Social and Occupational Health domain. Shelley served for 23 years in the Royal Military Police and Army Welfare Service branches of the British Army. She was responsible for the delivery of specialist emotional and practical support to service personnel and their families. She advised line management and relevant stakeholders worldwide, in support of the moral component of fighting power for the armed forces. Shelley worked with service personnel recovering from injury and was responsible for the delivery of policy in this area. She co-founded and successfully led support programmes for staff experiencing occupational stress for the Ministry of Defence.
Shelley holds a BSc (Hons) Psychology, Diploma in Social and Occupational Welfare, Diploma in Domestic Abuse studies and is a Mental Health First Aid Instructor and TRiM Trainer. Shelley also delivers Lone Working and Personal Safety courses. She is a qualified counsellor and is a recognised subject matter expert in the area of domestic abuse. She regularly provides training and consultancy in domestic abuse awareness.
Steve is a retired Metropolitan Police Officer, having completed over 30 years of service. On retirement from the Metropolitan police, Steve continued his service as a civilian Senior Firearms Instructor and spent more than five years in this role. Starting as a Cadet in 1982, Steve joined the Police in 1983 and began working in busy Inner London before transferring to SO19, the Metropolitan Police’s Firearms Unit, in 1995. He later became a National Police Firearms Instructor.
Steve is an experienced Post Incident Support Program Selected Instructor, a Welfare Coach for the Police Firearms Officers Association, an Ambassador for Police Care UK, an experienced TRiM Manager, and a Founder member of the National Prevention of Police Suicides Group. Steve is a very proactive and forthright Wellbeing Champion, working tirelessly on behalf of colleagues within the Police and emergency services. He is also an experienced Mental Health First Aid trainer. Steve is no stranger to the management of trauma and is a passionate advocate for TRiM.
Hughie served in the British Army for 24 years, retiring as a Regimental Sergeant Major. He served on operations all over the world and was responsible for the daily management of circa 600 soldiers. Hughie was also the TRiM coordinator on a number of challenging operational tours. He managed a team of TRiM Practitioners responding to multiple traumatic events. His experience in the operational management of trauma is invaluable.
It was during these operational deployments that Hughie realised the importance of managing trauma in its early stages. Having seen the results of successful interventions, he is passionate about improving the management of people after critical events. Hughie now works to support teachers and youth leaders to help build bridges between young people, their social environments and education. He does this by adopting a trauma informed approach.
Gina served 20 years in the Royal Air Force as a Flight Operations Manager and was responsible for implementing Post Crash Management and Contingency plans for station based and operationally deployed air assets. She operated in many roles during her military career which included TRiM practitioner and incident leader. She has worked with Tri-Service personnel and Mountain Rescue Teams delivering RAF TRiM policy post incident. Gina is an experienced instructor and since leaving the military has specialised in First Aid for Mental Health, Safeguarding and First Aid at Work Training. Passionate about the education, care, and well-being of others, she is currently studying BSc Nursing with the University of Highlands and Islands.
Lorraine is a highly capable and motivated professional currently serving as an Officer with the British Army. She has a proven record of success in multinational and culturally diverse environments. Lorraine is experienced in performance management, training development, and course delivery. She was the Chief Instructor at the Royal Military Academy Sandhurst for Late Entry Officer Training.
With extensive leadership skills and operational experience and as a former member of the Royal Military Police, she is fully trained as an investigator and has served all around the globe.
As a fully qualified Mental Health First Aid Instructor (Adult, Youth, Armed Forces) she has delivered these courses to a wide range of organisations. She is also trained and experienced in the delivery of Trauma Risk Management and Applied Suicide Intervention skills.
Whilst Officer Commanding the Army Personnel Recovery unit in London, she was responsible for providing support to wounded, injured and sick personnel. She is highly experienced in resilience and wellbeing training, for which she received a Commendation for her Valuable Service and Contribution in 2015.
She has several Strategic and Leadership Management qualifications, is a trained Chartered Management Institute Coach and Mentor and holds a teaching and education qualification. Currently she is an MBA student and hopes to qualify soon.
Zoe is our operations manager and provides the essential link that brings together our training delivery and development functions. Over the last three years, Zoe has provided really excellent client liaison and operational coordination which has involved overseeing the roll out of hundreds of courses and major training programmes to a wide range of clients. She is a qualified Trauma Risk Management Practitioner and has worked in both hospital environments and in the care sector. She has a strong understanding of the needs of vulnerable people, and is trained in domestic abuse awareness, managing mental health in the workplace and personal resilience awareness. Zoe has a strong connection with the Armed Forces community in both the UK and Australia and she understands the need for early support mechanisms for those who work in high stress environments and their families.
Claire works as our administration manager and is responsible for all aspects of course coordination, booking, learner support, and quality assurance. She brings welcome organisational ability and administrative experience from a range of managerial roles. Claire is a qualified Trauma Risk Management Practitioner and Mental Health First Aider. She has significant experience in working with vulnerable groups and supporting people experiencing challenges to their mental health. She is fully trained in safeguarding and Domestic Abuse, and Autistic Spectrum Disorder Awareness.
Claire has worked extensively in the third sector and with children and young people in the Armed Forces Community in Germany, Cyprus and the UK. She has an excellent understanding of social welfare, the needs of professional people and their families in very high stress environments and in the provision of early help initiatives. Claire is currently studying for a BSc in health sciences.
Gavin Percy – Managing Director – Balancing Edges
Originally a Hospitality professional and then a Business Development Strategist specialising in assessing and improving sales performance and sales processes – often through training, coaching and mentoring of the sales team.
Following some personal Mental Health issues, and others close to him, Gavin has decided to specialise in Mental Health First Aid Training to improve attitudes to Mental Health and wellbeing in the workplace. This will improve morale; loyalty; productivity and employee wellbeing. Gavin’s passion is to encourage companies to develop mental health and wellbeing strategies that work, changing the culture within those businesses.
Kiechelle Degale has over two decades of experience in developing training for positive mental health and life management strategies with a specialism in Emotional Fitness. She is a feature writer and Lecturer for Mental and Emotional Health and a Keynote Speaker. She leads seminars and workshops in transforming individuals and groups by developing self-confidence and self-esteem, elevating skillset and mindset for the public, private and voluntary sectors. Kiechelle is especially keen to ensure men, black people and people of colour and those from LGBTQ+ communities can access the Mental Health First Aid training as this cohort tends to be underrepresented in these courses. Known for her passionate and enthusiastic approach Kiechelle regularly receives an overwhelming amount of outstanding feedback. Backgrounds and Qualifications Psychotherapy, NLP, Postgraduate qualification from Oxford Brooks University in Education, Diploma in Community Education, Crisis Counselling, Trauma awareness and management, Domestic abuse and Mental Health. Delivery Adult MHFA One Day Classroom and Online Adult MHFA Two Day Classroom and Online Adult MHFA Refreshers Classroom and Online
I really enjoy bringing my passion and experience of working in mental health into my MHFA training. I’ve been an MHFA Traîner for 7 years and offer the adult refresher, half day, one day, two day, higher education and race equity and mental health courses.
As a Mental Health Campaigner and MHFA England Instructor Member, Kay provides mental health awareness and skills training to a variety of organisations, charities, and communities nationally with the aim of helping people to develop the skills to look after their own and others’ wellbeing and reduce the stigma associated with mental ill health.
Kay believes that if Mental Health training can help to increase mental health awareness literacy and reduce the stigma associated with mental ill health then hopefully this will translate into a decrease in sickness absence and an increase in wellbeing and improved productivity in the workplace.
Kay has been training adults for 23 years and delivers the MHFA England half day Mental Health Awareness course, the one-day Mental Health Champion course, the Mental Health First Aid course and Mental Health First Aid Refresher training. Kay also delivers the Mental Health for Managers, Personal Resilience, Vulnerable Caller Training and the Stress, Trauma and Resilience training for Strongmind.