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e-learning TRiM, online training, virtual training, TRiM, Trauma Risk Management

Handling Vulnerable Callers

Course Description Many organisations have call operators who handle daily, many vulnerable callers. Some of these callers are deeply distressed, angry, confused, or desperate. The

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Handling Vulnerable Callers

Course Description Many organisations have call operators who handle daily, many vulnerable callers. Some of these callers are deeply distressed, angry, confused, or desperate. The

Read More »