Blog

e-learning TRiM, online training, virtual training, TRiM, Trauma Risk Management

Safeguarding Call Centre Staff

Course Description Many organisations have call operators who handle daily, many vulnerable callers. Some of these callers are deeply distressed, angry, confused, or desperate. The

Read More »
safeguarding call center staff, vulnerable callers, training, strongmind resiliency training, call center, angry customers.

Safeguarding Call Centre Staff

Course Description Many organisations have call operators who handle daily, many vulnerable callers. Some of these callers are deeply distressed, angry, confused, or desperate. The

Read More »