Psychological Distress and Building Resilience
Duration: 3hrs
Delivery Method: Virtual
Course Capacity: 16
Psychological Distress and Building Resilience
Psychological Distress and Building Resilience Training
Support Mental Well-Being in High-Stress Roles
Professionals working in high-pressure environments—such as healthcare, social work, emergency response, education, and customer support—often experience high levels of emotional stress. Repeated exposure to distressing information and traumatic situations can have a serious impact on mental health, leading to psychological distress, vicarious trauma, secondary trauma, and eventually, burnout.
Strongmind’s Psychological Distress and Building Resilience Course is a specialist programme designed to help individuals and teams understand the psychological effects of distress, and develop the skills needed to manage them. This training supports long-term mental health, boosts resilience, and reduces the risk of emotional exhaustion in the workplace.
What is Psychological Distress?
Psychological distress can result from repeated exposure to trauma or challenging emotional situations. It is often linked to anxiety, depression, and physical symptoms, and can affect both personal and professional well-being.
Professionals may encounter indirect trauma—such as through listening to distressing stories or handling sensitive material—which can result in vicarious trauma or secondary trauma. Over time, this emotional load can lead to compassion fatigue, moral injury, and ultimately, burnout, reducing performance, morale, and attendance.
Course Aims
- Recognise the signs of psychological distress and stress responses
- Understand vicarious trauma, secondary trauma, burnout, and moral injury
- Learn how repeated exposure to trauma affects mental health
- Build emotional resilience and develop healthy stress management techniques
- Explore effective coping strategies, including transgressive (positive) vs. regressive (negative) behaviours
- Enhance personal well-being through self-awareness, self-efficacy, and emotional intelligence
Who Is This Course For?
This course is ideal for individuals and teams in roles where emotional exposure is frequent and unavoidable. It is especially valuable for:
- Mental health professionals
- Social workers and case managers
- Emergency services and first responders
- Healthcare providers and support staff
- Call centre and customer service workers
- Educators and pastoral care staff
- Victim support and charity workers
Tailored Training for Organisations
We customise course content based on your organisation’s specific needs. Whether your team handles client crises, sensitive disclosures, or emotionally intense cases, we adapt the programme to address your unique exposure risks.
Our goal is to empower your workforce to manage stress, reduce burnout, and sustain mental well-being through expert-led, evidence-based resilience training.
Accreditation
On completion of the course learners will receive a course pack, handbook and certificate endorsed by the CPD standards Office. A comprehensive library containing videos and other resources is also included. You will also receive a link to our brand-new TRiM App, which is being launched in October.
