Duration: 2 Days

Delivery Method: face to face or virtual

Course Capacity: 16

Peer Support Practitioner

Peer Support Practitioner Course Description

Peer support is acknowledged as being a positive and useful component of workplace wellbeing. There is good research to show that people are more likely to discuss their problems with trusted peers than to seek professional help at an early stage. Trained peer supporters can be very effective at encouraging help seeking and providing support and comfort to colleagues experiencing difficulty.

Course Aims

To provide delegates with the knowledge and practical skills to work as peer supporters inside an organisational framework to:

  • Provide informed support to colleagues experiencing emotional distress.
  • Encourage help seeking and confidence.
  • Reduce stigma and promote recovery.
  • Facilitate access to opportunities and support.
  • Promote personal and organisational resilience.

This course will provide scenario-based practical exercises around how to approach a person, and how to assist using active listening skills. These practical exercises boost confidence in having difficult conversations with people and allow you to focus on outcome-based solutions for the individual.

Peer Support Course Content

  • The purpose and principles of effective peer support
  • Understand the qualities and skills required of an effective peer supporter
  • What are the obstacles to effective peer support and the need for professional boundaries
  • Develop communication and active listening skills
  • Models of intervention and conversation framework
  • Personal resilience and common mental health disorders
  • Understanding suicidal ideation
  • The effects of trauma
  • Develop skills in scenario-based exercises
  • Self-care, positivity and protection.


This course is fully accredited by the CPD standards Office and course time may be used against existing professional CPD requirements

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