Duration: 2 Days
Delivery Method: face to face or virtual
Course Capacity: 16
Peer Support Practitioner Training
Help Colleagues Thrive with Compassionate, Effective Peer Support
Course Description
Peer support is a cornerstone of building a supportive workplace and fostering long-term employee wellbeing. Evidence shows that many individuals are more likely to turn to trusted peers than to seek professional help in the early stages of emotional difficulty. A well-trained Peer Support Practitioner can make a lasting impact by offering compassionate listening, promoting early intervention, and reinforcing a culture of openness.
By embedding peer support in mental health strategies across the organisation, companies can reduce stress levels, encourage recovery, and cultivate a work environment where employees feel heard, valued, and empowered.
Who Should Attend?
This course is ideal for:
- Staff members interested in becoming a Peer Support Practitioner
- Team leads, wellbeing champions, or line managers
- Employees looking to enhance their ability to support colleagues
- Organisations committed to improving mental health training and workplace wellness
No prior experience is required—just a willingness to listen, learn, and help others thrive.
Course Aims
This comprehensive training equips participants with the tools and confidence to act as effective peer supporters, helping to:
- Provide informed emotional and wellbeing support to colleagues
- Encourage help-seeking behaviours and reduce mental health stigma
- Navigate challenging conversations with empathy and purpose
- Reinforce both personal and organisational resilience
- Promote psychological safety and stronger connections within teams
Participants will engage in scenario-based learning to apply theory to practice, enhancing their ability to handle real-world peer support interactions with confidence and care.
What You'll Learn
By the end of the course, attendees will understand:
- The purpose, principles, and impact of peer support in the workplace
- Core qualities and interpersonal skills required of a Peer Support Practitioner
- The importance of maintaining boundaries and recognising the limits of the peer role
- Active listening and communication techniques that foster trust and connection
- Conversation frameworks and practical models of mental health intervention
- Basic knowledge of common mental health conditions and the signs of suicidal ideation
- How stress management and workplace trauma impact individuals
- How to build personal resilience and prioritise self-care
Course Features
- Practical skill-building through realistic workplace scenarios
- Focus on emotional wellbeing and stress management
- Evidence-based guidance on handling sensitive topics and trauma
- Tools to contribute to a more mentally healthy, supportive workplace
- Emphasis on self-protection and sustainability for peer supporters
Create a Culture of Care
Investing in peer support training not only strengthens your staff—it elevates your entire workplace culture. Whether your goal is to enhance employee support, improve mental health in the workplace, or offer early intervention tools, this course is a powerful step toward lasting change.
Contact us today to enrol your team or learn more about our Peer Support Practitioner programmes.
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